LaynFleet account deletion
View or delete your account
Choose the instructions for the app you use. You can request deletion even after uninstalling the app.
LaynDriver: request profile and account deletion
Email digilayn@gmail.com from your registered email address and request deletion of your LaynDriver account. If you cannot use that email address, contact WhatsApp +27 81 553 2209 for help verifying ownership. Do not send your password.
You can also open More → Security Hub → Deregister in LaynDriver to submit a deletion request. This suspends the account pending manager processing; it is not an immediate deletion.
Manager deletion removes your user and driver profiles, sign-in account, device records, reserved usernames and associated uploaded profile and licence files. Booking records are retained unchanged. They can contain account identifiers, pickup/drop-off addresses and coordinates, trip timestamps and notes. Profile deletion does not anonymise these records. They currently have no automatic expiry; ask support about retained data when requesting deletion.
The self-service sign-in below is for Rider accounts. Drivers should use the request options above.
LaynRider: self-service deletion
Sign in with the same account used in LaynRider to inspect and permanently delete the rider data listed below. If you also use LaynDriver or another Digilayn service with this account, contact support before deleting the shared sign-in.
Sign in
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